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An MSO-PC group tracks hundreds of dated obligations across entities, clinicians, and payers. A single lapse — a license, a CAQH attestation, a Medicare revalidation — stops revenue. This guide builds the tracking system.

What has to be tracked

Per clinician

Per clinician per payer

Per entity

Ongoing, monthly

The two highest-risk items

CAQH attestation expires roughly every 120 days and, when it lapses, makes profiles invisible to payers mid-credentialing. It is the highest-frequency item on this page and the one most often missed.Medicare revalidation notices go to the correspondence address in PECOS. If nobody monitors that address, the first you’ll hear is when billing privileges are deactivated and claims stop. Confirm the address is monitored, and check your due date directly in the Medicare Revalidation Lookup Tool rather than waiting for a notice.

Build the system

1

Choose the tool honestly

The crossover is where the grid exceeds a few hundred rows. Past that, manual tracking fails not because anyone is careless but because the volume exceeds what review catches.
2

Structure the record

Six columns minimum: Item · Entity or person · Jurisdiction or payer · Due date · Lead time · Owner.Plus status and last-verified date.
3

Set alerts on lead time, not due date

A reminder on the due date is a reminder you’re late. Use the lead times above.
4

Assign a named owner per row

“Operations” is not an owner. A person is. Include a backup for anything whose lapse stops revenue.
5

Review monthly

Add “review the next 60 days of the compliance calendar” to the month-end close checklist.
6

Verify rather than assume

Quarterly, spot-check a sample against primary sources — the licensing board, PECOS, CAQH. Your grid records what someone entered; the source records what is true.
7

Add every new hire and new entity on day one

Before they start, not after. The setup step is where drift begins.

Recovering from a lapse

A lapsed license means claims for services during the lapse may be unbillable, and services already paid may be subject to refund. Discovering an overpayment starts the 60-day report-and-return clock for Medicare and Medicaid. See Report and return overpayments.

Verify it worked

  • Every item above is in the tracking system
  • Alerts set on lead time, not due date
  • Named owner and backup per row
  • Monthly review is part of the close checklist
  • Quarterly primary-source spot-check running
  • PECOS correspondence address monitored by a named person
  • Monthly exclusion screening documented
  • New hires and new entities added at onboarding

Common failure modes